18 results found for “Gym Monster 3”

Products (17)

Pages (1)

  • Speediance Care Service Terms of Use

    Version: V2.0 Effective Date: April 24, 2026 Last Revised Date: August 31, 2026 (Note: These Terms were revised on August 31, 2026, to add the Care Service Plan for Gym Nano. There are no changes to the scope of service and benefits for customers who purchased Care Service before the revision.) Issued by: Speediance Applicable Products: Speediance 3-Year Care (3-Year Plan), Speediance 4-Year Care (4-Year Plan) Applicable Equipment: Limited to genuine Gym Monster series smart fitness equipment (including Nano) purchased through the official Speediance Japan website and the official Amazon Japan website (including officially certified refurbished products; hereinafter referred to as the "Equipment"). Service Standard: These Terms are extended warranty service terms that supplement Speediance's "Basic Limited Manufacturer Warranty Terms". Provisions regarding Care-exclusive value-added benefits in these Terms shall prevail. In the event of any conflict with the descriptions in the "Speediance Basic Limited Manufacturer Warranty Terms" regarding the scope of hardware warranty and disclaimers, or if the definitions are unclear, the "Speediance Basic Limited Manufacturer Warranty Terms" shall prevail. After-sales service and repair standards during the extended warranty period shall be completely identical to the standard 2-year basic warranty provided by the manufacturer. These Service Terms constitute a legally binding service agreement between Speediance and the customer, and strictly comply with the Consumer Contract Act, Civil Code, Act against Unjustifiable Premiums and Misleading Representations, Act on Specified Commercial Transactions, and other relevant laws and regulations in Japan. By purchasing, activating, or using any service benefits of a Speediance Care product, the customer is deemed to have fully read, understood, and unconditionally accepted the entire contents of these Terms and the "Speediance Basic Limited Manufacturer Warranty Terms". Article 1 Definitions of Core Terms All terms in these Terms are defined as follows, based on general standards in Japan's extended warranty service industry and in conjunction with Speediance Care's operational rules. Care Service / This Plan / These Terms: Refers to the Speediance Care service product purchased by the customer, including two versions: Speediance 3-Year Care (3-Year Plan) and Speediance 4-Year Care (4-Year Plan). The specific service details are based on the provisions of these Terms. Please note that this Care Plan is a service agreement, not insurance. Basic Manufacturer Warranty Period: Refers to the standard 2-year hardware warranty period included with the Equipment at the time of shipment, calculated from 0:00 on the day the Equipment is delivered and received. Specific rules are based on the "Speediance Limited Manufacturer Warranty Policy". Extended Warranty Period: Refers to the period after the Basic Manufacturer Warranty Period expires during which Speediance provides extended warranty service for core components. The extended warranty period for Speediance 3-Year Care (3-Year Plan) is 12 months, and the extended warranty period for Speediance 4-Year Care (4-Year Plan) is 24 months. Total Warranty Period: Refers to the combined period of the Equipment's Basic Manufacturer Warranty Period and the Care Service's extended warranty period. Speediance 3-Year Care (3-Year Plan): Total of 36 months. Effective Date = Equipment receipt date; Expiration Date = 23:59 on the day before the expiration of the 36th month from the Equipment receipt date (local time) Speediance 4-Year Care (4-Year Plan): Total of 48 months. Effective Date = Equipment receipt date; Expiration Date = 23:59 on the day before the expiration of the 48th month from the Equipment receipt date (local time) Equipment SN Code / Serial Number: Refers to the product serial number printed on the Equipment, which serves as core evidence for linking the Care Service, confirming the use of benefits, and identity verification. Official After-Sales Service Center: Refers to Speediance's official remote technical team and designated cooperative logistics centers, which provide remote diagnosis and parts/replacement delivery services. Management Entity: Refers to the entity responsible for the sale of this Plan, rights management, and processing of service requests (namely, the corresponding entity of SPEEDIANCE LIFE TECHNOLOGY (HK) CO.,LIMITED). All repair services must be performed only after obtaining prior approval from the Management Entity. Original Purchaser / Customer / User: Refers to the person who purchased the Equipment through the official Speediance Japan DTC site and the official Amazon Japan website, and is the sole lawful rights holder of this service. Plan Price: Refers to the total amount the customer paid to purchase the Care Service, based on the order confirmation evidence. Order Confirmation Evidence: Refers to the order invoice, receipt, or confirmation email sent by Speediance after the customer purchases the Care Service, which contains core information such as the warranty period of this Plan, version type, and Plan price. Pre-existing Failure: Refers to any failure, damage, or hidden defect already present in the Equipment before the customer purchases the Care Service, including failures reported but unprocessed during the Basic Manufacturer Warranty Period. Free Equipment Replacement Service: During the warranty period, the user is entitled to a one-time free replacement service. Speediance will bear the full round-trip standard shipping costs. This service applies only to Equipment or circuit failures. Remote Areas: Refers to Hokkaido, Okinawa, and other remote islands in Japan, as well as specific postal code areas requiring special air or sea transport. Article 2 Service Versions and Warranty Periods 2.1 Product Benefits and Specifications Speediance Care offers different Care Plans for Speediance models for users in the Japanese market. In addition to extended warranty for core components, this Plan also provides model-specific added value benefits. The details of the benefits are as follows. 2.1.1 Speediance Care Product Specifications for Gym Nano Core Benefits Speediance 3-Year Care Speediance 4-Year Care Total Warranty Period 3 years (total 36 months) 4 years (total 48 months) Official Extended Warranty Service Extends the total warranty period to 3 or 4 years (standard 2-year basic warranty + 1 or 2 years of extension). Provides full coverage for core hardware such as motors, drive boards, displays, and main boards (excluding batteries). Free Equipment Replacement Service During the warranty period, if the Equipment cannot be repaired, the user is entitled to a one-time free replacement of the Equipment (standard logistics costs included). Free Round-Trip Shipping for Returns and Repairs During the warranty period, if the Equipment must be returned to the official factory for repair due to quality issues, Speediance will bear the round-trip logistics costs. Free Replacement of Genuine Tension Cable Set During the warranty period, the user can apply for one free replacement of a genuine Speediance tension cable set (standard logistics costs included). VIP Priority Support Service During the warranty period, the user is entitled to top priority processing of support tickets, a response within 12 hours during business hours, and completion of damage assessment and presentation of a solution within 48 hours. Warranty Period for Each Benefit Core Benefit Start Date End Date Official Extended Warranty Service 0:00 on the expiration date of the 24th month from the Equipment receipt date (i.e., the day after the expiration of the manufacturer's 2-year basic warranty period) 3-Year Plan: Until 23:59 on the day before the expiration of the 36th month from the Equipment receipt date (local time)4-Year Plan: Until 23:59 on the day before the expiration of the 48th month from the Equipment receipt date (local time) Free Equipment Replacement Service Care Purchase Date Free Round-Trip Shipping for Returns and Repairs Free Replacement of Genuine Tension Cable Set VIP Priority Support Service 2.1.2 Gym Monster / Gym Monster 2 / Gym Monster 2S / Gym Monster 3 / Gym Monster 3S Compatible Speediance Care Product Specifications Core Benefit Speediance 3-Year Care (3-Year Plan) Speediance 4-Year Care (4-Year Plan) Total Warranty Period 3 years (total 36 months) 4 years (total 48 months) Official Extended Warranty Service Extends the total warranty period to 3 or 4 years (standard 2-year basic warranty + 1 or 2 years of extension). Provides full coverage for core hardware such as motors, drive boards, displays, main boards, pulley slide sleeves, casters, pedals, and stands. Free Equipment Replacement Service During the warranty period, if the Equipment cannot be repaired, the user is entitled to a one-time free replacement of the Equipment (standard logistics costs included). Free Replacement of Genuine Tension Cable Set During the warranty period, the user can apply for one free replacement of a genuine Speediance tension cable set (standard logistics costs included). Wellness+ Membership During the warranty period, one month of Wellness+ membership is provided as a gift. VIP Priority Support Service During the warranty period, the user is entitled to top priority processing of support tickets, a response within 12 hours during business hours, and completion of damage assessment and presentation of a solution within 48 hours. Warranty Period for Each Benefit Core Benefit (Core Rights) Start Date End Date Official Extended Warranty Service 0:00 on the expiration date of the 24th month from the Equipment receipt date (i.e., the day after the expiration of the manufacturer's 2-year basic warranty period) 3-Year Plan: Until 23:59 on the day before the expiration of the 36th month from the Equipment receipt date (local time)4-Year Plan: Until 23:59 on the day before the expiration of the 48th month from the Equipment receipt date (local time) Free Equipment Replacement Service Care Purchase Date Free Round-Trip Shipping for Returns and Repairs Free Replacement of Genuine Tension Cable Set VIP Priority Support Service 2.1.2 Gym Monster / Gym Monster 2 / Gym Monster 2S / Gym Monster 3 / Gym Monster 3S Compatible Speediance Care Product Specifications Core Benefit Speediance 3-Year Care (3-Year Plan) Speediance 4-Year Care (4-Year Plan) Total Warranty Period 3 years (total 36 months) 4 years (total 48 months) Official Extended Warranty Service Extends the total warranty period to 3 or 4 years (standard 2-year basic warranty + 1 or 2 years of extension). Provides full coverage for core hardware such as motors, drive boards, displays, main boards, pulley slide sleeves, casters, pedals, and stands. Free Equipment Replacement Service During the warranty period, if the Equipment cannot be repaired, the user is entitled to a one-time free replacement of the Equipment (standard logistics costs included). Free Replacement of Genuine Tension Cable Set During the warranty period, the user can apply for one free replacement of a genuine Speediance tension cable set (standard logistics costs included). Wellness+ Membership During the warranty period, one month of Wellness+ membership is provided as a gift. VIP Priority Support Service During the warranty period, the user is entitled to top priority processing of support tickets, a response within 12 hours during business hours, and completion of damage assessment and presentation of a solution within 48 hours. Warranty Period for Each Benefit Core Benefit (Core Rights) Start Date End Date Official Extended Warranty Service 0:00 on the expiration date of the 24th month from the Equipment receipt date (i.e., the day after the expiration of the manufacturer's 2-year basic warranty period) 3-Year Plan: Until 23:59 on the day before the expiration of the 36th month from the Equipment receipt date (local time)4-Year Plan: Until 23:59 on the day before the expiration of the 48th month from the Equipment receipt date (local time) Free Equipment Replacement Service Care Purchase Date Free Round-Trip Shipping for Returns and Repairs Free Replacement of Genuine Tension Cable Set VIP Priority Support Service Wellness+ Membership Redemption Code Issuance Date: Issued after Care purchaseMembership Expiration Start Date: The day the user activates the code 1. Redemption Code Expiration Date: The expiration date of the 12th month from the email transmission date2. Membership Benefit Expiration Date: 1 continuous month from the activation date 2.2 Special Notes on Officially Certified Refurbished Products Care Service can be purchased for refurbished products only during the manufacturer warranty period of the Equipment (the manufacturer warranty period for refurbished products starts at 0:00 on the day the product is delivered to the user after refurbishment completion). The scope of Care Service warranty, service standards, and value-added benefits shall be completely identical to those for new Equipment. However, minor cosmetic flaws on refurbished products (minor scratches, paint peeling, wear, etc., provided they do not affect the functionality of the Equipment) are not covered by the Care Service warranty. Article 3 Eligibility and Activation Rules The Care Plan only takes effect and displays benefits after it is activated on the Equipment. The 5 major Care benefits can be activated by entering the order number (obtained from the email or official website) on the Equipment screen. (Path: My Page → Speediance Care → Activate Care) Basic Eligibility: Only the first purchaser within the Equipment's basic 2-year manufacturer warranty period can purchase it. If the Equipment exceeds the basic manufacturer warranty period, the right to purchase Care Service for the Equipment will be permanently revoked. Equipment Condition Requirement: At the time of Care Service purchase, the Equipment must be in normal working order (fully functional, in good cosmetic condition), and must not have been unauthorizedly disassembled or repaired, exposed to liquids, sustained physical damage, or have unresolved functional defects. Even if a defect occurred during the basic manufacturer warranty period, it meets the purchase requirements if it has been repaired to normal working order under the manufacturer's warranty service. Linking Rules: Strictly enforced that only one set of Care Service can be linked to one Equipment SN code for life. Duplicate purchases and stacking of benefits are not allowed, and Speediance 3-Year Care (3-Year Plan) cannot be upgraded to Speediance 4-Year Care (4-Year Plan). Non-Transferability Rule: This Care Service is linked to both the Equipment's SN code and the original purchaser's user ID, and transfer through commercial second-hand transactions is not permitted. If ownership of the Equipment is transferred through non-commercial acts such as gifts or inheritance, the recipient can continue to enjoy the remaining Care Service benefits. However, proof of ownership transfer must be submitted to Speediance, and the user ID change procedure must be completed. If the change procedure is not completed, the recipient does not have the right to apply for the service. If a commercial change in ownership of the Equipment occurs, the Care Service benefits originally linked will automatically expire, and Speediance will not provide any Care Service to the subsequent Equipment owner. The statutory warranty of the Equipment is not subject to the restrictions of this Article and will automatically transfer with the ownership of the Equipment in accordance with the law. Purchase Channel: This service can only be purchased through the official Speediance Japan DTC site. Speediance reserves the right to refuse service provision for Care Services purchased through unofficial channels and bears no liability for refunds or performance. No Global Warranty Rule: This Care Service is limited to fulfillment within Japan, and global warranty services are not provided. For repairs across regions, the user shall bear all related costs such as customs duties, customs clearance, transportation, and warehousing, completely identical to the Basic Manufacturer Warranty Terms. Article 4 Core Service Benefits 4.1 Core Component Extended Warranty Service This benefit applies to all Speediance Gym series. During the warranty period, it provides repair service standards completely identical to the basic manufacturer warranty and covers the following failure scenarios. Functional defects in Equipment main components such as the motor, drive board, display, main board, pulley slide sleeve, casters, pedals, and stand, caused by quality issues of the materials or manufacturing process itself. The following accessories are not covered by the Care extended warranty service and only the manufacturer's 1-year basic warranty applies. No free warranty service is provided after the manufacturer warranty period expires: rowing machine, flat bench, adjustable bench, Bluetooth ring, barbell hook, barbell shoulder pad, adjustable barbell, rowing handle, ankle strap, Speediance tension cable set, universal handle, ski-specific handle, smart handle, yoga mat, weightlifting belt, extension strap, accessory storage rack, ball joint, Speediance tension cable set, battery (Gym Nano), etc. 4.2 One-Time Free Equipment Replacement Service During the warranty period, the user is entitled to a one-time free replacement service. Speediance will bear the full round-trip standard shipping costs. This service applies only to Equipment or circuit failures. 4.2.1 Conditions for Application and Activation (Activation if any one is met) Equipment failure is irreparable: Complex functional defects requiring in-depth Equipment inspection that cannot be resolved even after official remote diagnosis and spare parts replacement are performed. High-value core component failure: Multiple core components are damaged simultaneously, and the total repair cost is significantly disproportionate to the value of the Equipment itself. 4.2.2 Inapplicability and Exclusions Simple failures that can be effectively resolved through normal parts replacement via remote technical guidance are not covered by the replacement benefit. Eligibility for full Equipment replacement will be finally confirmed after a professional inspection and review by a Speediance certified technician. Replacement is not covered for damage caused by human error, unauthorized disassembly or repair, illegal modification, repair by unauthorized third parties, commercial use or overload, and force majeure. 4.2.3 Equipment Replacement Rules The Equipment will be replaced with an equivalent model that is in normal working order. The replacement Equipment may be new or a certified refurbished product of the same quality that meets manufacturer standards. The replaced Equipment will maintain the same functional specifications and hardware configuration as the original model. Alternative in case of stock shortage: If the corresponding model is out of stock, Speediance will consult with the user and provide a delivery date adjustment or an equivalent alternative solution. 4.2.4 Benefit Redemption (Use) and Equipment Ownership After the replacement Equipment shipment procedure is completed, the one-time replacement benefit will be considered used and cannot be canceled or restored. After the user receives the replacement Equipment, ownership of the failed old Equipment belongs to Speediance. The user must follow the official instructions and return it completely. After the full Equipment replacement service is completed, the hardware replacement benefit under this Plan will end. However, Wellness+ membership benefits (if applicable) and other benefits such as VIP Priority Support will remain valid until the expiration of the original warranty period. 4.3 Free Replacement of Genuine Resistance Cable Set During the warranty period, the customer can apply for one free replacement of a genuine Speediance tension cable set, and Speediance will bear all standard shipping costs. 4.4 Wellness+ Membership Exclusive Benefits One month of Wellness+ membership is provided after purchase. The membership redemption code will be issued on the Wellness+ benefit card when the Care Service is activated. The user must obtain it themselves, and it is valid until 23:59 on the day before the expiration of the 12th month from the issuance date How to Activate Wellness+ Membership: After completing the order, use the order number to activate the Care benefits, and the Wellness+ redemption code will be issued on the Wellness+ benefit card, so please obtain it yourself. Activation path: Launch Speediance Equipment / Smartphone App → My Page → Redeem Membership Code → Enter the redemption code. Once you tap “Confirm Activation” and the screen displays your membership validity period and benefit details, all membership features will be available for use. Note: If you were already using the Wellness+ membership service before purchasing Care, you will receive a message from the system stating that you cannot redeem the 1-month Wellness+ membership code provided as a benefit because you are already a member. We recommend that you wait until your current Wellness+ membership period expires before attempting to redeem it again. 4.5 VIP Priority Support Service During the warranty period, you will have access to dedicated priority customer service. This includes: Top priority processing of support tickets from all channels Response within 12 hours during business hours Completion of damage assessment and presentation of a solution within 48 hours of a repair request 4.6 Gym Nano Round-Trip Shipping Fee Waiver Benefit (Applicable to Gym Nano) 4.6.1 Benefit Overview During the valid warranty period of the Care plan, if the Gym Nano unit or its original core components shipped at the time of delivery experience a functional failure due to a material or manufacturing defect, and the unit must be returned to the service center for repair, Speediance will cover the full cost of round-trip standard shipping. 4.6.2 Terms of Fulfillment and Disclaimers Official Shipping Labels and Shipping Standards: Prepaid (prepaid by Speediance) shipping labels provided by Speediance must be used for return repairs and collections, and shipping must be limited to standard ground transportation. Packaging and Protection Requirements: The equipment must be packed in its original box or an equivalent protective packaging that meets safe shipping standards. Secondary shipping damage caused by improper packaging is not covered by the warranty or shipping fee waiver. Exclusions and Additional Charges: Speediance reserves the right not to provide a full shipping fee waiver or to charge the actual shipping costs incurred if the item is returned with shipping fees collected upon delivery without official authorization, if inspection determines that there is no user-inflicted damage or hardware failure, or if the user's address is in a remote area (an area subject to additional charges under the Remote Area Terms). Article 5 Service Requests and Fulfillment Procedures You may request Care service benefits through either of the following two methods: A. Care Service Request from the Equipment (Recommended) After activating the Care service on the equipment using your order number, you can submit a request for repair or replacement from the respective benefit card. You can check the repair progress and the corresponding tracking number on the equipment screen. B. Care Service Request through Official Channels Official Request Channels: You can submit service requests, benefit requests, and inquiries through the following official channels at any time. When submitting a request, you must provide your Care purchase order number, registered user ID, and equipment SN code so that your eligibility for the service can be verified. Speediance Japan Official Customer Support Email: after-sales@speediance.com (Available 24 hours a day, 365 days a year) Speediance Japan Official Website Online Customer Support: 10:00–18:00 (excluding Saturdays, Sundays, and public holidays) Terms of Use: Request Deadline: You must submit a request for fulfillment within 30 days of discovering the issue (if you are unable to submit a request within the deadline due to force majeure, the deadline will begin from the date the force majeure event is resolved). All requests for fulfillment must be submitted within the total warranty period of this plan. Speediance reserves the right to refuse requests submitted after the deadline. Additional damage caused by a significant delay in submitting a request will not be covered by the warranty, to the extent permitted by law. Initial Troubleshooting: Upon receiving a request, Speediance will first attempt to identify and resolve the issue by phone, email, online chat, or remote support, and will guide you through installing a software update if necessary. If the issue is not resolved by the above measures, Speediance will present options for future repair or replacement. Prior Approval Requirement: All repair and replacement services must be performed with Speediance’s prior approval. If you return the equipment or request repair from a third party without Speediance’s prior approval, Speediance reserves the right to refuse coverage of any associated costs and refuse to fulfill the corresponding benefit. Damage Assessment and Fulfillment: Damage Assessment: For all repair requests, Speediance will complete the damage assessment and present a repair solution within 48 hours. Spare Parts Replacement / Speediance Tension Cable Set Request: Within 48 hours of verifying eligibility, Speediance will arrange the shipment of genuine manufacturer parts and share the shipping information. Speediance is not responsible for lost shipments resulting from errors or omissions in the shipping address entered by the user. Unit Replacement: Within 48 hours of approval, Speediance will arrange the shipment of the replacement equipment and share the shipping information and instructions for returning the old equipment. Warranty Commitment for Repair and Replacement Parts: Depending on the specific damage, Speediance will provide repair services (including the repair of defective parts or replacement with an equivalent officially certified refurbished part). During the remaining warranty period, the replaced product or part will be covered by the same warranty scope as the original product. Fulfillment Usage Rules: Once the corresponding service is completed and accepted by the user, Speediance will deduct the corresponding benefit usage and update the service record. All service records can be viewed at any time through official channels. Article 6 Warranty Scope and Disclaimers 6.1 Clearly Defined Warranty Scope This Care service covers only the equipment failures and services clearly agreed upon below, and Speediance is not responsible for any requests that exceed this scope. This is completely identical to the manufacturer’s basic warranty terms. Free repair and replacement with genuine manufacturer parts for functional failures during the warranty period caused by material or manufacturing defects in the equipment’s core components, mechanical wear from normal use, or electrical deterioration over time. A one-time free replacement of the unit that meets the agreed conditions (Speediance will cover the full cost of round-trip shipping). A free replacement of the genuine Speediance Tension Cable Set within the agreed period and number of times. Wellness+ membership benefits and VIP Priority Support during the agreed period. 6.2 Disclaimers Speediance reserves the right to refuse repair and benefit fulfillment services and will not be liable for any refunds or fulfillment obligations if any of the following conditions apply: 6.2.1 Damage Caused by Improper Operation or Use (Damage or Loss Caused by User Error) Free repair and replacement of genuine parts for functional failures of the product’s major components caused by material or manufacturing defects during the warranty period. Damage caused by forcing the equipment to operate while a part is damaged. Failure to promptly submit a repair request when an equipment failure occurs, resulting in an aggravation of the failure and secondary or consequential damage (Speediance is not liable for such secondary or consequential damage). Damage caused by unauthorized circuit modifications, improper use of the charger or external power supply, or operation with insufficient or defective battery charge. Indirect damage caused by improper installation or disassembly (including damage to personal property, walls, floors, etc.). 6.2.2 Damage Caused by Unauthorized Modifications and Third-Party Involvement (Damage Caused by Modifications or Third-Party Parts) Damage caused by unauthorized modification, disassembly, or repair of the product, or by receiving technical support from anyone other than Speediance (including improper operation, configuration, installation, etc., by a third party). Damage caused by intentional damage to the product or unauthorized modification (including tampering with operating data). Damage to the product caused by reliability or compatibility issues resulting from the use of non-genuine third-party parts. Damage or failure of the third-party product itself (including third-party products integrated into Speediance products at the customer’s request). 6.2.3 Damage Caused by the Environment and Force Majeure (Damage Caused by External Environments, Sudden Environmental Factors, or Force Majeure) Damage caused by leaving or exposing the product to harsh environments, such as high temperatures or corrosive substances. Damage caused by operating the product in environments subject to electromagnetic interference or interference from other wireless devices. Damage caused by force majeure events such as fire, flood, earthquake, or power failure. Damage caused by improper management during the storage, transportation, or use of the product (such as fire, submersion in water, or lightning strikes), or by environmental factors. 6.2.4 Normal Wear and Other Disclaimers (Natural Wear, Use in Unsupported Environments, and Non-Hardware Factors) Wear, rust, performance degradation, and cosmetic damage (scratches, dents, plastic discoloration, etc.) that do not affect operation and are caused by normal use or factors other than manufacturing or transportation. Damage caused by using a product intended for household (non-commercial) use in a commercial environment, such as a fitness gym, hotel, or personal training studio. If the identification serial label on the product or part has been tampered with, peeled off, or removed. Preinstalled software on the product and various software programs installed by the user after purchase. Article 7 Cancellation and Refund Policy This policy complies with relevant Japanese laws and regulations, including the Consumer Contract Act and the Act on Specified Commercial Transactions. All refunds approved after review will be issued to the payment method used within 15 business days. 7.1 Valuation of the Set Product Speediance Care is a value set including multiple benefits. To calculate the refund amount, the retail price (MSRP) of each benefit is valued as follows: Genuine Speediance Tension Cable Set (Physical Product): ¥7,500 Wellness+ Membership (Digital Benefit): ¥4,000 VIP Priority Support (Service Benefit): Valued based on the annual value. ¥22,000 equivalent for the 3-year plan, ¥30,000 equivalent for the 4-year plan Free Unit Replacement Service: Market fair value: ¥45,000 (3-year plan) / ¥65,000 (4-year plan) / 1 time 7.2 Full Refund During the Statutory 14-Day Cooling-Off Period in Japan If no Care service benefits have been activated or used within 14 days of purchase (including, but not limited to, not requesting a Speediance Tension Cable Set, not activating a Wellness+ membership, and not submitting a repair request or VIP inquiry), you may request a 100% full refund with no deductions. 7.3 Pro-Rated Refund After Benefit Activation or After 14 Days If any benefits have been activated or used after purchase, or if more than 14 days have passed at the time of the refund request, the refund amount will be calculated using the following formula: Refund Calculation Formula: $$\text{Refund Amount} = \left[ (\text{Original Care Service Purchase Price} - \text{Value of Benefits Used}) \times \left( \frac{\text{Remaining Warranty Days}}{\text{Total Warranty Days}} \right] - \text{Administrative Fee}$$ Explanation of the Value of Benefits Used: Physical Product: ¥7,500 will be deducted once the genuine Speediance Tension Cable Set has entered the shipping process. Based on hygiene and safety standards, the deduction cannot be offset by the return of the Tension Cable Set. Digital Service: ¥4,000 will be deducted once the Wellness+ membership code has been redeemed or activated. Incurred Fulfillment Costs: Includes the costs of any completed unit replacements and associated spare parts. 7.4 Administrative Fee Except in cases where a full refund is issued, an administrative processing fee (the lesser of ¥3,000 or 10% of the total refund amount, applied in accordance with relevant Japanese laws) will be deducted from all refund requests to cover the operating costs associated with the termination of the agreement. 7.5 Synchronized Refund Rules for Equipment Returns If you request a full return and refund of the equipment during the manufacturer’s statutory cooling-off period, the Care service will also be fully refunded simultaneously, with no deductions. If you request a return and refund due to a quality issue with the equipment, the Care service refund will be calculated pro-rata based on the remaining warranty period. Once the equipment return and refund process is complete, all benefits associated with the linked Care service will immediately and permanently expire. 7.6 Refund Limit (Maximum Loss) If the calculated refund amount is negative (i.e., the total value of the benefits used exceeds the purchase price), the actual refund amount will be treated as ¥0. Speediance will not charge any additional amount exceeding the original payment. 7.7 Voluntary Termination Rules by the Brand In the following cases, Speediance may terminate this plan by providing written notice to the user’s registered email address at least 30 days in advance: Regulatory Requirements: If the relevant regulatory authorities require the termination of this plan. Compliance Changes: If a compliance change affects the entity fulfilling this plan and makes it impossible to continue fulfilling the existing agreement. Refund Settlement: In these cases, Speediance will calculate the refund amount pro-rata based on the remaining warranty period and deduct the value of the provided physical/digital benefits (genuine Speediance Tension Cable Set: ¥7,500; membership: ¥4,000) and incurred fulfillment costs (unless the deduction of fulfillment costs is prohibited by law). If you are in any of the following situations, Speediance will immediately terminate this plan and will not refund any costs. Speediance also reserves the right to pursue any related financial losses caused by your violation: You fail to fulfill your payment obligations under this plan and do not make payment within 15 days after Speediance issues a written demand. You commit a material breach of the terms of this agreement, or you substantially increase the risk of fulfilling this extended warranty service through intentional damage to the equipment, unauthorized modification, or other prohibited acts. 7.8 Termination of Benefits After Refund In any case, even after a refund has been requested and processed, all benefits of the Care extended warranty service associated with the equipment will immediately and permanently expire. You will no longer be able to request any unused extended warranty benefits or submit a repair request for the equipment based on this extended warranty service. If the equipment is still within the manufacturer’s basic warranty period, you may still submit a repair request through the manufacturer’s warranty channel. The benefits of this extended warranty service cannot be transferred, sold, or restored. Article 8 User Responsibilities and Obligations The provisions in this section are completely identical to those in the “Speediance Basic Limited Warranty Terms.” Obligation to Review the Terms: Please read the entire terms of this agreement carefully and fully understand the scope of coverage, limitations, disclaimers, and your own obligations under this plan. Equipment Maintenance Obligation: Please use, maintain, and inspect the equipment properly in accordance with the manufacturer’s instructions (User Manual) and keep it in proper operating condition at all times. Document Retention Obligation: Please keep the order confirmation, equipment purchase receipt (invoice), repair service records, and other related documents for this plan in a safe place and submit them as necessary when requesting a service. Data Backup Responsibility: Please back up all personal data stored on the equipment before sending it in for repair. Speediance is not responsible for any loss, damage, or leakage of data that occurs during the repair process. Packaging Responsibility: When returning the equipment for repair, please pack it in accordance with the official standard packaging guidelines. You will be responsible for all damage or loss caused by improper packaging during transportation. Receipt and Inspection Obligation: Please inspect the condition of the equipment within 72 hours of receiving it after repair or replacement. If you do not contact Speediance (provide feedback) within this period, the equipment will be deemed to have been received in proper and satisfactory condition. Product Storage Rules: If Speediance is unable to deliver the product due to an incorrect shipping address provided by you, refusal of receipt, or other reasons, Speediance will store the product free of charge for 30 days. After 30 days, a storage fee of ¥4,500 per day will be charged. If the product cannot be delivered after 90 days, Speediance will send a final written notice in accordance with relevant Japanese laws and reserves the right to dispose of the product. Any proceeds from the disposal will be applied to outstanding fees first, and the remaining balance will be handled in accordance with the provisions of the law. Obligation of Proper Use: We reserve the right to terminate the provision of Care services and the manufacturer’s basic warranty services if you use the product in violation of the official instructions or user manual, or for unlawful purposes. Below are the final drafts of Articles 9 through 12 of the Japanese legal terms, which have been organized and optimized for you, along with specific details on the revisions made to the original draft and the reasons for those optimizations. Article 9 Limitation of Liability Speediance does not provide any warranties other than those expressly provided for in these Terms and the manufacturer’s basic warranty terms. This includes any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or any warranties arising from trade usage or the course of performance. Except where mandatory provisions under Japanese law cannot be excluded, Speediance’s total cumulative liability for performance under these Care services shall be limited to the amount actually paid by you at the time of purchase. We are liable only for the services expressly agreed upon in these Terms. Any oral promises, representations, advertisements, or promises made by third-party retailers that exceed the scope of these Terms shall not be legally binding unless confirmed in writing by Speediance (with a seal or signature). Speediance shall be liable under Japanese law for personal injury (including death) and property damage directly caused by Speediance’s willful misconduct or gross negligence. Speediance shall not be liable for any loss or damage arising from your own negligence, breach of these Terms, or the negligence of a third party. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages. This includes, but is not limited to, losses resulting from the inability to use the equipment, interruption of training plans, business interruption, lost profits, or damage to reputation. These Terms are subject to the mandatory laws of Japan. Third-Party Liability Disclaimer: If damage to the equipment is caused by the negligence of a third party and we provide free repair or replacement parts, you agree to assign to Speediance your right to seek reimbursement for the related repair costs and to cooperate with us in recovering the actual repair costs from the negligent party. Article 10 Declaration of Compliance with Japanese Laws and Regulations These Terms are governed by the laws of Japan. If any provision of these Terms conflicts with the Japanese Consumer Contract Act, the Act on Specified Commercial Transactions, or any other laws and regulations relating to extended warranty services (mandatory laws), the relevant mandatory laws of Japan shall prevail, and the remaining provisions shall retain full legal effect. Because some laws do not permit limitations on implied warranties, limitations on liability for indirect damages, or provisions prohibiting refunds after substantial performance, the relevant limiting provisions mentioned above shall not apply in such circumstances. Article 11 Dispute Resolution The rules for resolving disputes under these Terms are identical to those in the Speediance equipment sales agreement and the manufacturer’s basic warranty terms. For any dispute, claim, or issue arising in connection with these Care services, both parties shall first attempt to resolve the matter in good faith through consultation. If the matter cannot be resolved through consultation, the dispute shall be resolved by litigation in a court with jurisdiction in Japan, and the laws of Japan shall govern. For disputes involving an amount claimed of 600,000 yen or less, you may file a small-claims lawsuit with a court of competent jurisdiction without prior consultation. We will fully cooperate with such proceedings. Article 12 General Legal Provisions Entire Agreement: These Terms, the “Speediance Manufacturer’s Basic Limited Warranty Terms,” and your order confirmation document constitute the entire agreement between the parties regarding these Care services and supersede all prior oral or written representations and promises. No person, including our representatives, has the authority to amend these Terms or waive any provision herein, and any additional representations not confirmed by us in writing (with a seal or signature) shall have no legal effect. Severability: If any provision of these Terms is held by a court to be invalid, unlawful, or unenforceable, such provision shall be enforced to the maximum extent permitted by law and shall not affect the validity, legality, or enforceability of the remaining provisions. Privacy Protection: We strictly comply with Japan’s Act on the Protection of Personal Information (APPI) and collect and use your personal information only to the extent necessary to provide the Care services. You may request access to, correction, deletion, or other actions regarding your personal information at any time through our official customer support channel, and we will respond and process your request within the legally required timeframe. Revision of Terms: We reserve the right to revise these Terms based on changes in laws and regulations, adjustments to our service structure, or other reasons. Revised Terms will apply only to Care services purchased after the revisions take effect and will not affect the rights and benefits of Care services purchased before the revisions and still within their effective period. We will not unilaterally impair the legitimate rights of customers who already have valid Care services through a revision of these Terms. Assignment of Contractual Position: We may assign all or part of our rights and obligations under this plan to a third party. If we do so, we will notify you in writing at your registered email address at least 30 days in advance and warrant that the assignee has the qualifications and ability to fulfill all obligations under this plan. If you have reasonable objections to the assignee after receiving the notice of assignment, you may request in writing that we terminate this plan within 15 days, and you may receive a refund in accordance with Section 7.3 (refund rules for cases where more than 14 days have elapsed since purchase). If the rights and obligations under this plan are assigned, the new performing entity will comprehensively succeed to all provisions of these Terms, and your warranty rights and benefits under this plan will not be affected. You may not assign your rights or obligations under this plan to a third party. Force Majeure: If we are unable to fulfill our obligations or provide services on time due to a force majeure event such as an earthquake, fire, flood, war, or government prohibition, we shall not be liable for breach of contract. However, we will make commercially reasonable efforts to provide advance notice and will promptly resume services once the force majeure event has ceased.