Shipping is free to standard delivery areas when you purchase a Speediance Strap.

However, shipping to Okinawa Prefecture and remote islands costs ¥2,996.

For orders containing only Strap accessories and totaling less than ¥7,000, the following shipping fees apply:

• Standard delivery areas: ¥1,499
• Okinawa Prefecture and remote islands: ¥2,996

※Shipping fees are displayed at checkout based on your order and delivery address.

Warranty

The warranty period begins on the date the product is delivered or activated. Charging accessories included with the main unit are covered by the same warranty period as the main unit, beginning on the product activation date. For charging accessories and fabric accessories such as bands purchased separately, the warranty period begins on the date the item is delivered.

Warranty Period

• Strap unit (including sensors, circuit board, and exterior): 12-month limited warranty
• Built-in battery: 12 months
• Charging accessories: 12 months
• Fabric products and consumables such as elastic bands, straps, and hook-and-loop fasteners: 3 months

When the Warranty Does Not Apply

The following may not be covered by the warranty:

• Malfunctions or damage resulting from incorrect use or improper handling
• Modifications or disassembly by the customer, or repairs or other work performed by a third party
• Malfunctions or damage caused by the usage environment, natural disasters, or other force majeure events
• Issues that do not result from manufacturing or shipping defects and do not interfere with product use, such as wear and tear from normal use, rust on metal parts, performance deterioration over time, or cosmetic scratches or deterioration

Important Warranty Information

This warranty does not limit any rights you may have under the laws of the country or region where you purchased the product. This warranty applies in accordance with the laws applicable where the product was purchased. If the warranty period or terms set forth in this warranty provide less coverage than required by local law, the applicable law will prevail.

Returns and Exchanges

Returns and exchanges are subject to the latest returns and exchanges policy published by each sales channel. For Speediance Strap purchased in Japan, you may request a return or exchange, subject to the applicable conditions, within 7 days from the date of delivery.

Costs for Returns and Exchanges

• For returns for reasons other than a manufacturing defect, you are responsible for packaging, labor, storage, shipping, and other logistics-related costs. These costs may be deducted from your refund.
• For returns or exchanges due to reasons attributable to Speediance, Speediance will cover the standard shipping costs required for a regular return or exchange. Additional service costs, such as in-home service, are not included.

For details, please refer to the Returns and Refunds Policy on the official Speediance website.

The first batch of Speediance Straps is scheduled to ship beginning in early October.

Your free purchase gift will be shipped separately at a later date, so your items will be delivered in two separate packages.
We apologize for any inconvenience and appreciate your understanding.

We’ll send you a shipping confirmation email as each package ships.